eDesk
8.1
/10
Ecommerce customer support platform
CRM 14-Day Free Trial Est. 2012
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Score Breakdown
About eDesk
eDesk is a customer support helpdesk built specifically for marketplace and ecommerce sellers. It aggregates tickets from Amazon, eBay, Walmart, Shopify, WooCommerce, and social media in one inbox, pulling order context automatically. Includes AI-suggested responses, translation, and SLA management.
Key Features
- Marketplace support
- Amazon/eBay/Shopify
- AI responses
- order context
- SLA
Who Is It For?
✅ Best for
Non-marketplace sellers, B2B SaaS support
Pricing
- Starting price
- $89/month
- Pricing model
- Per user per month
- Free plan
- ❌ No
- Free trial
- ✅ 14 days