Freshsales
8.5
/10
CRM with built-in phone, email, and AI
CRM Free Plan Available 21-Day Free Trial Est. 2011
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Score Breakdown
About Freshsales
Freshsales (Freshworks CRM) combines CRM functionality with built-in phone, email, and chat. AI-powered lead scoring prioritises the most promising prospects. The free plan is generous. Strong integration with Freshdesk (customer support) for unified customer views. Popular in India and globally.
Key Features
- Built-in phone
- AI lead scoring
- free plan
- Freshworks integration
Who Is It For?
✅ Best for
SMBs, sales + support teams, Indian market
⚠️ Not ideal for
Enterprise, non-Freshworks stacks
Pricing
- Starting price
- $15/month
- Pricing model
- Per user per month
- Free plan
- ✅ Yes
- Free trial
- ✅ 21 days